LAW OF INFORMATION SOCIETY SERVICES (LSSI)

AGUA, RESIDUOS Y MEDIO AMBIENTE, S.A., responsible for the Website, hereinafter referred to as the RESPONSIBLE or AREMA, makes this document available to users in order to comply with the obligations established in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), and to inform all Website users about the terms of use.

Anyone accessing this Website assumes the role of a user, committing to strict compliance with the provisions herein, as well as any other applicable legal requirements.

AREMA reserves the right to modify any information that may appear on the Website without the obligation to give notice or inform users of such changes, understanding that the publication on the AREMA Website is sufficient.

IDENTIFICATION DATA

Corporate name: AGUA, RESIDUOS Y MEDIO AMBIENTE, S.A.

VAT: A60833027

Registration: Commercial Registry of Girona, volume 3293, sheet 167, page GI-67116

Address: Pont Major, s/n, 17007 Girona

Email: rgpd@rubau.com

OBJECT

Through the Website, we offer users the opportunity to access information about our services.

PRIVACY AND DATA PROCESSING

AREMA processes user data as part of service provision. In this sense, AREMA undertakes to process user data in accordance with the applicable personal data protection regulations in force at all times. Users can find more information about the processing of their data in our Privacy Policy.

When it is necessary to provide personal data to access certain content or services, users must ensure the accuracy, authenticity, and validity of the information. Regarding personal data requested through the provided forms, users must provide the mandatory ones marked with an asterisk. In the absence of these necessary data, AREMA cannot accept or manage the request.

In this regard, the user is responsible for the authenticity of the provided data, committing to ensuring that they are accurate, current, and complete for the purpose for which they are collected, assuming responsibility for any damages, both for loss of profit and consequential damages, that may arise from such inaccuracies or falsehoods.

INDUSTRIAL AND INTELLECTUAL PROPERTY

The user acknowledges and accepts that all content displayed on the Website, including designs, texts, images, logos, icons, buttons, software, trade names, trademarks, or any other signs suitable for industrial and/or commercial use are subject to Intellectual Property rights. All industrial and intellectual property rights over the contents and/or any other elements inserted on the page are exclusively owned by the company and/or third parties who have the exclusive right to use them in economic transactions. Therefore, the user undertakes not to reproduce, copy, distribute, make available or in any other way publicly communicate, transform, or modify such content, holding the company harmless from any claims arising from the breach of such obligations.

Access to the Website in no way implies any waiver, transmission, license, or total or partial transfer of these rights, unless expressly stated otherwise.

These General Terms of Use of the Website do not grant users any other right to use, alter, exploit, reproduce, distribute, or publicly communicate the Website and/or its content other than expressly provided herein. Any other use or exploitation of any rights will be subject to the prior and express authorization specifically granted for this purpose by the company or the third-party owner of the affected rights.

The content, texts, photographs, designs, logos, images, computer programs, source codes, and, in general, any intellectual creation existing on this Website, as well as the Website as a whole as a multimedia artistic work, are protected as copyright by intellectual property legislation. The company owns the elements that make up the graphic design of the Website, navigation menus, navigation buttons, HTML code, texts, images, textures, graphics, and any other content of the Website, or, in any case, has the corresponding authorization for the use of such elements. The content provided on the Website may not be reproduced in whole or in part, transmitted, or recorded by any information retrieval system, in any form or by any means, unless prior written authorization is obtained from the aforementioned entity.

Likewise, it is prohibited to delete, bypass, and/or manipulate the copyright, as well as technical protection devices or any information mechanisms that may be included in the content. The user of this Website agrees to respect the rights mentioned above and to avoid any action that could harm them, with the company reserving, in any case, the exercise of any means or legal actions that correspond to the defense of its legitimate intellectual and industrial property rights.

USER OBLIGATIONS AND RESPONSIBILITIES OF THE WEBSITE

The user agrees to:

• Make proper and lawful use of the Website as well as its contents and services, in accordance with the applicable law at all times, the General Terms of Use of the Website, moral standards, generally accepted good customs, and public order.
• Provide all the means and technical requirements necessary to access the Website.
• Provide truthful information when completing personal data forms on the Website and keep them updated at all times so that they respond, at all times, to the real situation of the user. The user will be solely responsible for false or inaccurate statements made and for the damages caused to the company or third parties due to the information provided.

Notwithstanding the foregoing, the user must also refrain from:

• Unauthorized or fraudulent use of the Website and/or its content for illegal purposes, prohibited by the General Terms of Use, harmful to the rights and interests of third parties, or that may in any way damage, disable, overload, deteriorate, or prevent the normal use of services, documents, files, and all kinds of content stored on any computer equipment.
• Access or attempt to access restricted areas of the Website without meeting the conditions required for such access.
• Cause damage to the physical or logical systems of the Website, its suppliers, or third parties.
• Introduce or spread computer viruses or any other physical or logical systems that are likely to cause damage to the physical or logical systems of the company, suppliers, or third parties.
• Attempt to access, use, and/or manipulate the data of the company, third-party providers, and other users.
• Reproduce or copy, distribute, allow public access through any form of public communication, transform, or modify the contents unless expressly authorized by the holder of the corresponding rights or it is legally permitted.
• Delete, hide, or manipulate the “copyright” as well as technical protection devices or any information mechanisms that may be included in the content. The user of this Website undertakes to respect the rights mentioned above and to avoid any action that could harm them, with the company reserving, in any case, the exercise of any means or legal actions that correspond to the defense of its legitimate intellectual and industrial property rights.

If to access certain services and/or content of the Website, a password is provided, the user agrees to use it diligently, keeping it secret at all times. Consequently, the user will be responsible for its proper custody and confidentiality, committing not to transfer it to third parties, either temporarily or permanently, or to allow access to said services and/or content by third parties. Likewise, the user agrees to notify the company of any fact that may constitute improper use of their password, such as, for example, its theft, loss, or unauthorized access, in order to proceed with its immediate cancellation. Consequently, as long as the previous notification is not made, the company will be exempt from any responsibility that may arise from the improper use of the password, being the user’s responsibility for any unlawful use of the content and/or services of the Website by any illegitimate third party. If the user negligently or intentionally fails to comply with any of the obligations established in these General Terms of Use, they will be liable for all damages and losses that may arise from said breach to the company.

RESPONSIBILITIES

Continuous access, correct visualization, download, or use of the elements and information contained on the Website may be hindered, difficult, or interrupted by factors or circumstances beyond its control. We are not responsible for decisions that may be made as a result of accessing the content or information offered.

The service may be interrupted, or the relationship with the user may be immediately terminated if it is detected that the use of the Website, or any of the services offered therein, is contrary to these General Terms of Use. We are not responsible for damages, losses, claims, or expenses derived from the use of the Website.

It will only be responsible for removing, as soon as possible, the content that may generate such damages, provided that it is notified. In particular, we will not be responsible for damages that may arise, among others, from:

• Interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages, or disconnections in the operation of the electronic system, motivated by deficiencies, overloads, and errors in the telecommunication lines and networks, or for any other reason beyond the control of the company.
• Illegitimate intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any others.
• Improper or inappropriate use of the Website.
• Security errors or navigation caused by a malfunction of the browser or the use of non-updated versions thereof. The Website administrator reserves the right to withdraw, in whole or in part, any content or information present on the Website.

The company excludes any responsibility for damages of any kind that may be due to the misuse of freely available services and use by Website users. Likewise, it is exempt from any responsibility for the content and information that may be received as a result of data collection forms, being these only for the provision of consultation and doubt services. On the other hand, in the event of causing damages and losses due to unlawful or incorrect use of said services, the user may be claimed for the damages or losses caused.

You will hold the company harmless from any damages and losses arising from claims, actions, or demands from third parties as a result of your access or use of the Website. Likewise, you undertake to indemnify for any damages and losses that may arise from your use of “robots,” “spiders,” “crawlers,” or similar tools used to collect or extract data or any other action on your part that imposes an unreasonable burden on the operation of the Website.

HYPERLINKS

The user undertakes not to reproduce in any way, not even through a hyperlink or hyperlink, the Website, as well as any of its contents, without the express and written authorization of the data controller.

The Website may include links to other websites, managed by third parties, in order to facilitate user access to information from collaborating and/or sponsoring companies. Accordingly, the company is not responsible for the content of such websites, nor does it act as a guarantor or part of the services and/or information that may be offered to third parties through third-party links.

The user is granted a limited, revocable, and non-exclusive right to create links to the main page of the Website exclusively for private and non-commercial use. Websites that include a link to our Website:

• They may not distort their relationship or claim that such a link has been authorized, nor include trademarks, names, trade names, logos, or other distinctive signs of our company.
• They may not include content that may be considered tasteless, obscene, offensive, controversial, inciting violence or discrimination based on sex, race, or religion, contrary to public order, or illegal.
• They may not link to any page of the Website other than the main page.
• You must link to the Website’s own address, without allowing the website that makes the link to reproduce the Website as part of its website or within one of its “frames” or create a “browser” on any of the pages of the Website. The company may request, at any time, the removal of any link to the Website, after which it must proceed to its immediate removal.

The company cannot control the information, content, products, or services provided by other websites that have established links to the Website.

COOKIES

The company reserves the right to use “cookie” technology on the Website to recognize it as a frequent user and customize its use of the Website by preselecting its language or preferred or specific content.

Cookies collect the user’s IP address, with Google being responsible for processing this information.

Cookies are files sent to a browser, through a Web server, to record the user’s navigation on the Website when the user allows their reception. If you wish, you can configure your browser to be notified on the screen of the receipt of cookies and to prevent the installation of cookies on your hard drive. Please refer to your browser’s instructions and manuals for more information.

Thanks to cookies, it is possible to recognize the computer browser used by the user in order to facilitate content and offer navigation or advertising preferences that the user, the demographic profiles of the Users, as well as to measure visits and traffic parameters, control the progress, and number of entries.

For more information on how the company will use cookies on the Website, see the Cookie Policy.

STATEMENTS AND WARRANTIES

In general, the content and services offered on the Website are purely informative. Therefore, by offering them, no guarantee or statement is granted regarding the content and services offered on the Website, including, for illustrative purposes, guarantees of legality, reliability, usefulness, truthfulness, accuracy, or marketability, except to the extent that such statements and guarantees cannot be excluded by law.

FORCE MAJEURE

The company will not be responsible at all in case of impossibility of providing the service, if this is due to prolonged interruptions of the power supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous event.

DISPUTE RESOLUTION. APPLICABLE LAW AND JURISDICTION

These General Terms of Use, as well as the use of the Website, will be governed by Spanish law. For the resolution of any dispute, the parties will submit to the Courts and Tribunals of Girona.

In the event that any provision of these General Terms of Use is unenforceable or void under applicable law or as a result of a judicial or administrative resolution, such unenforceability or nullity will not make these General Terms of Use unenforceable or void as a whole. In such cases, the company will proceed to modify or replace said provision with another that is valid and enforceable and that, to the extent possible, achieves the objective and intention reflected in the original provision.

Last update date: October 2023